Why do companies make customer buying complicated? For a small business, this question is critical Every product or service developed or sold involves an investment. Businesses need to make sure they can sell what they make or offer. Surprisingly, giving customers too many choices is likely to lead to fewer sales. It may be time […]
Play It Safe – Put It In Writing Business owners are exposed to all kinds of legal concerns and issues. Despite the best of intentions, nothing ends up as simple as it seemed in the beginning. Combine that with the human weakness of forgetfulness it is not difficult to see the benefit of recording just […]
Building a Brand Many businesses assume that a brand is an image, or more simply a logo. That is only one part of it. The most important thing to remember is this: a brand is a promise. A brand is used to set customer expectations. When a customer buys a product or service, they count […]
Deliver Customer Service Every business has a basic obligation to provide customers with quality goods or services. That is, quality in the sense of delivering on a promise to a customer. It is the responsibility of a business to ensure they are not selling shoddy or unsafe products or services. However, whilst they would like […]
Compliance in Focus sets out the compliance issues and risks attracting the attention of the ATO This information is useful for taxpayers who want to adopt a more strategic approach in managing their tax risk. Compliance in Focus is not an exhaustive list of all compliance activities that the ATO will undertake, but it describes […]
Fuel Tax Credits Fuel tax credits provide a credit for the tax that is included in the price of fuel. Most businesses are able to claim fuel tax credits when using fuel for business activities in machinery, plant, equipment or heavy vehicles. Since 1 July 2013 fuel tax credit rates have changed. There have been […]
CONTRACTOR OR EMPLOYEE? Business owners need to be aware of the difference between an employee and a contractor so that they are able to meet their tax and superannuation requirements. It is illegal for businesses to incorrectly treat their employees as contractors. This is because it allows businesses to unlawfully reduce their labour costs and […]
Overcoming the biggest problems in business often comes down to the simple things. Here are a few simple things you can do to capitalise on your opportunities and reduce your risks in 2013/2014. “I didn’t get time to…” No more excuses Most people simply don’t set aside the time to do the forward planning they […]
End of year is usually a time when things get completed. After 30 June, this year, there are still many changes ahead, particularly in the superannuation area. Here is a list of the major changes planned for 2014. The age threshold for superannuation guarantee (SG) contributions increases Employers will now have an obligation to make […]
Testamentary Trusts can be incorporated into a Will to provide greater flexibility for the beneficiaries of a deceased estate. A Testamentary Trust operates under a Trust structure whereby assets are managed by one person or persons, such as a trustee, for the benefits of others, known as beneficiaries. Under a Testamentary Trust, the trustee is […]
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